Savard is hiring Room Attendant 5 Star Hotel in Memphis, TN for Job #20561
Job Scope/Duties
Clean guest rooms as assigned, ensuring the hotel s established standards of cleanliness.
- Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
- Ensure the confidentiality and security of all guest rooms.
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
- Always maintain positive guest relations.
- Be familiar with all hotel services/features and local attractions/activities in order to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
- Clean guest rooms by category priority.
- Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
- Service assigned guest rooms.
- Empty trash containers and ashtrays.
- Remove all dirty terry and replace with clean par to designated layout.
- Remove soul, dirt, soap build-up from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.
- Replace facial, toilet tissue and bathroom amenities in correct amount and location.
- Inspect the condition of bathrobes and replace soiled/damaged ones.
- Remove dirty bed linen and make up bed with clean linen.
- Replace laundry bags and slips.
- Clean closets and door tracks on checkout rooms, remove dust debris. Ensure correct amount and placement of hangers, pillow, and luggage rack.
- Dust and polish all furniture.
- Realign furniture to floor plan.
- Open all drawers/doors in checkout rooms and remove items left by the guest. Dust inside.
- Check under bed(s), chairs and sofa for debris and remove if present.
- Inspect the condition of all furniture for tears, rips and stains;report any damage to the supervisor.
-Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.
Dust pictures, frames, and mirrors.
Remove dust and debris on television, VCR, clock radio, remote control, and cable box.
Set correct time on clock, correct TV Channel, correct movie rental insert.
Clean all lamps and light switches, check for proper working order.
Remove dust, grease and smears from telephones and reposition properly.
Empty liquid from ice bucket and wipe all surfaces dry.
Remove dust, smudge, and spills from mini bar, ensure it is plugged in and securely locked.
Remove dust on drapes weekly and realign to correct position daily.
Inspect condition of amenities in desk, drawers, and guest service directory;replace designated amounts at proper locations within the room.
Remove trash, debris, and cobwebs from balcony/patio.
Inspect condition of amenities in desk, drawers, and guest service directory;replace designated amounts at proper locations within the room.
Remove dust, dirt, marks, and fingerprints from entrance doors(s).
Ensure presence of fire safety, rate cards and DND sign. Inspect the condition and replace as needed.
Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat. Set Thermostat to the designated level.
Remove dust, stains and marks from all baseboards, ledges, and corners.
Vacuum carpet in guest room.
Spray room with deodorizer.
Update status of room cleaned on assignment sheet.
Return and restock cart at end of shift.
Wipe vacuums clean.
Report any damage or maintenance problems to the Supervisor.
Turn over any lost and found items from guest rooms to the Supervisor.
Make up cribs and roll-a-ways if used.
Re-hang and fold guest clothes and pair shoes.
Work experience required:
6 Months of experience in Housekeeping
Ability to perform job functions with attention to detail, speed and accuracy
Prioritize and organize
Follow Directions thoroughly
Work with minimal supervision
Maintain confidentiality to guest information and pertinent hotel data
Maintain regular and punctual attendance
Adhere to grooming standards: Natural Hair Color, Natural Nail Color, No Visible Tattoos
Physical Requirements:
Pushing Housekeeping Cart
Cleaning Rooms
Working Conditions:
Hotel
Shifts/Hours:
1st Shift 8: 00 am to 4: 30 pm Monday thru Friday
1st Shift 9: 00 am to 5: 30 pm Saturday and Sunday
Turndown shift - 4PM - 10 PM (part time)
40 hour week with potential overtime. Max 45 hours
Pay:
$15.00 an hour
Up to $712 w/45 hrs weekly
To apply, please do one of the following:
-Respond directly to this job posting
-Call 225-930-0685 and ask for job #20561
-Email resume to recruiting@savardgroup.Net with job #20561 in the title.
