Savard is hiring Public Space Attendant 5 Star Hotel in Memphis, TN for Job #20564
Job Scope/Duties
ESSENTIAL JOB FUNCTIONS
Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities in order to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Ensure security of any assigned keys and beeper.
Review assignment sheet and update completed assignments. Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
Review assigned area and complete general removal of any trash or debris.
Stock cleaning carts with designated supplies and equipment.
Maintain cleanliness and organization of closets;remove trash, wipe down shelves/counters;sweep and wax floor;remove non-floor closet items and transport to proper storage areas.
Clean designated areas with proper chemicals, tools and equipment.
Ensure that nothing is stored in stairwells.
Transport any food and beverage trays/items in public areas to service areas.
Empty trash containers, ashtrays and ash urns in public areas.
Empty vacuum cleaner bags, replace and clean machines.
Remove soil, dirt, soap build-up and hair from public and employee bathroom mirrors, vanities, sinks, toilets/urinals, shower walls, shower curtains and floors.
Replace facial and toilet tissues, paper hand towels and soaps in correct amount and location.
Sweep front entrance daily.
Report any damages or maintenance problems to the Supervisor.
Turn over any lost and found items to the Supervisor.
Ensure security of hotel property.
Ability to operate and use carpet cleaning equipment, vacuums, wet vacs and carpet chemicals.
Clean all hotel restaurants sitting areas, floors, booths, windows, glass, chrome, lights and chairs.
SECONDARY JOB FUNCTIONS
Assist Floor Attendant as assigned.
Stock public area closets.
Ensure that all floor care equipment is clean and in working order.
WORK EXPERIENCE REQUIRED
Essential:
English, Conversational fluency. Spanish is a plus.
6 month Minimum as Public space attendant will train to standards
Resume Helpful, not required
Photo ID
Ability to:
To perform job functions with attention to detail, speed and accuracy.
To prioritize and organize.
To be a clear thinker, remaining calm and resolving problems using good judgment.
To follow directions thoroughly.
To understand guests service needs.
To work cohesively with co-workers as part of a team.
To work with minimal supervision.
To maintain confidentiality of guest information and pertinent hotel data.
To satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner.
To maintain regular and punctual attendance.
To adhere to Hotel s grooming standards.
To exemplify Hotel s Service Excellence .
Desirable:
Previous experience in cleaning public buildings.
Knowledge of proper chemical handling.
High school graduate or equivalent vocational training.
Experience in Hospitality Industry in similar position.
Previous guest relations training.
Use of pressure washer and related equipment and chemicals.
PHYSICAL REQUIREMENTS
Essential:
1. Exert physical effort in transporting carts of 100 to 300 pounds.
2. Endure various physical movements throughout the work areas.
3. Ability to reach overhead.
WORKING CONDITIONS
All public hotel space including front entrance, lobby areas, restaurants, public restrooms, elevators, and service areas including employee locker rooms, offices and Housekeeping department.
Job involves working:
under variable temperature conditions
under variable noise levels.
outdoors/indoors.
around fumes and/or odor hazards.
around dust and/or mite hazards.
around chemicals.
around bio-hazards.
Shifts/Hours:
1st Shift 8: 00 am to 4: 00 pm Monday thru Sunday
2nd Shift - 3: 30PM - 11: 30PM Monday thru Sunday
50 Hours Max
Pay:
$ 15.00 per hour
Up to $825 w/50 hrs
To apply, please do one of the following:
-Respond directly to this job posting
-Call 225-930-0685 and ask for job #20564
-Email resume to recruiting@savardgroup.Net with job #20564 in the title.
